Privacy Policy
Effective Date: March 30, 2026
1. Introduction
Status Digital Marketing LLC ("Company", "we", "us") operates Viral Engine ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using Viral Engine, you consent to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, password, and name when you register
- Payment Information: Billing details processed securely through Stripe (we do not store credit card numbers)
- Content: Images, text prompts, scripts, and other materials you upload or input into the Service
- Communications: Messages you send to us via email or support channels
2.2 Information Collected Automatically
- Usage Data: Features used, content generated, credit consumption, and interaction patterns
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP address, access times, pages viewed, and referring URLs
- Cookies: Session cookies for authentication and preferences
3. How We Use Your Information
| Purpose | Data Used |
|---|---|
| Provide and operate the Service | Account info, content, usage data |
| Process payments and manage subscriptions | Payment info, account info |
| Generate AI content on your behalf | Uploaded images, text prompts |
| Improve and optimize the Service | Usage data, device info |
| Communicate with you (updates, support) | Email address |
| Prevent fraud and ensure security | Log data, device info |
| Comply with legal obligations | As required by law |
4. Third-Party Services
We share information with third-party services solely to provide the Service:
- Supabase: Database and authentication services
- Stripe: Payment processing
- Google AI (Gemini/Imagen): Image generation — your prompts are sent to Google's API
- OpenAI: Text generation and analysis — your prompts are processed by OpenAI's API
- PiAPI: Image and video generation (Flux, Kling, and other models)
- Google Drive: If you connect Google Drive, we access only the files you explicitly export
- ElevenLabs — Voice synthesis. Text you provide for voiceover generation is sent to ElevenLabs' API for text-to-speech processing.
- Sentry: Error monitoring (no personal content is sent)
Each third-party service has its own privacy policy. We encourage you to review them. We do not sell your personal information to any third party.
5. Data Retention
- Account Data: Retained while your account is active and for 30 days after deletion
- Generated Content: Stored for as long as your account is active. You may delete your content at any time from the dashboard.
- Payment Records: Retained as required by tax and financial regulations
- Log Data: Retained for up to 90 days
6. Data Security
We implement industry-standard security measures to protect your information, including:
- HTTPS encryption for all data in transit
- Encrypted password storage (bcrypt hashing)
- Secure token-based authentication (JWT)
- Regular security reviews and updates
No method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete your account and associated data
- Export your data in a portable format
- Object to certain processing activities
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at sam@statusdigitalmarketing.com.
8. Cookies
We use essential cookies for authentication and session management. We do not use third-party advertising cookies or trackers. By using the Service, you consent to our use of essential cookies.
9. Children's Privacy
The Service is not intended for users under the age of 18. We do not knowingly collect information from children. If we discover that a child has provided personal information, we will delete it promptly.
10. International Data Transfers
Your information may be processed in the United States and other countries where our service providers operate. By using the Service, you consent to the transfer of your information to these jurisdictions.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. The "Effective Date" at the top indicates the latest revision.
12. Contact Us
For questions or concerns about this Privacy Policy, contact us at:
Status Digital Marketing LLC
Email: sam@statusdigitalmarketing.com